Product Engineering Studio

Product engineering that ships

We design and build products that ship. From faster delivery with modern tooling to production-grade AI capabilities, we turn ambitious ideas into reliable software that moves the needle.

20+ years Engineering leadership
Product-ready Product delivery systems
NZ + NA Cross-market delivery

Services

Product-led engineering that blends speed with quality. We help you ship faster and add AI capabilities where they create clear user value.

AI-accelerated delivery

We embed AI tooling into your SDLC to compress cycle times without sacrificing quality. Expect faster discovery, sharper specs, automated testing where it matters, and reliable delivery outcomes.

AI product integration

We design and build AI capabilities into your product, from retrieval-augmented experiences to workflow automation. Our focus is shipping features that are trustworthy, usable, and aligned to real business goals.

Data & model readiness

Strong AI starts with strong data. We help you prepare data, define evaluation criteria, and choose the right model strategy so your AI features perform reliably in production.

Product design

We run lean, collaborative design to define the right experience, scope, and success metrics. Our process keeps AI features grounded in user needs, not hype.

Security & governance

We bake in privacy, security, and compliance from day one. That includes data handling, prompt safety, model controls, and auditable workflows that stand up to scrutiny.

Platform & MLOps

We deliver production-grade infrastructure for AI features with monitoring, evaluation, and cost control. From cloud setup to CI/CD for models, we make AI run smoothly in the real world.

How We Work

Our delivery method from idea to production.

01

Define the outcome

We align on the business goal, user journey, and measurable impact before writing code.

02

Prototype with AI

We prototype quickly with AI tooling, validate risk early, and get buy-in fast.

03

Build for production

We implement reliable AI systems with evaluation, security, and monitoring built in.

04

Measure and scale

We track usage and outcomes, then optimize for cost, quality, and growth.

Case Studies

Selected product delivery work showing architecture decisions, implementation scope, and business outcomes.

Case study

NistCheck platform

Built and launched a secure web platform for NIST CSF v2 assessments, including guided assessment workflows, reporting, and peer benchmarking experiences.

Outcome: a production-ready SaaS product with free and paid tiers, enabling organisations to assess, track, and improve cybersecurity posture.

Read case study

Case study

Reveal platform

Built and deployed a cloud-managed touchscreen platform for gaming venues, with multi-tenant content control and resilient offline-capable behavior.

Outcome: fewer incidents, client self-service content updates, and reduced operational support load.

Read case study

In progress

Gen One platform rebuild

Rebuilding the existing Gen One venue display platform that runs in gaming rooms, modernizing the architecture to keep jackpot and hall-of-fame content stable while enabling richer dynamic visual presentation.

Outcome: improved reliability and maintainability for a business-critical display system while preserving operational continuity during rollout.

About Us

Crave Tech is a boutique product engineering studio. We help startups and established organisations design, build, and scale software products, including AI-enabled capabilities where they create clear business value.

Crave Tech was established in 2024 by Charles Vallance who, after 20+ years leading teams delivering complex, scalable applications across New Zealand and North America, decided it was time to share his expertise a little wider. Prior to forming Crave Tech, Charles was a pioneering member of the Sharesies team where he created the market trading platform for the NZX and ASX that enabled Sharesies to grow to a multi-million dollar company.

"Charles is an outstanding technologist with a deep understanding of not only the entire stack but the whole lifecycle of software development combined with incredible understanding in the finance domain. He brought this experience, skill and an unstoppable positive attitude to Sharesies to design, build and evolve some of our most challenging services in record time."

Photo of Charles Vallance

Charles Vallance

Founder & Principal Engineer

Engagement Models

Ways to structure scope, ownership, and duration.

Discovery sprint

A fixed-scope engagement to define problem framing, architecture direction, and implementation plan.

Best when you need clarity before committing to a larger build.

Build sprint

A time-boxed build partnership with clear ownership, agreed scope boundaries, and regular review points.

Suitable when you need a dedicated delivery engine without a long-term commitment, including release planning and production rollout support.

Service levels & support

Support arrangements can include best-effort response handling, based on your engagement model and operational needs.

For teams that need contracted response windows, we offer tailored SLA options with agreed response targets and support coverage.

Contact Us

Ready to build a new product or accelerate delivery? Send us a message and we will get back to you as soon as possible.

General enquiries

For general enquiries, please contact us by email.

[email protected]

Urgent enquiries & support

For urgent enquiries or support, please contact us by phone.

+64 21 987565